Last updated: October 1, 2025
We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support. This includes your name, email address, payment information, shipping address, and any other information you choose to provide. We also collect information about your equipment preferences, purchase history, and interaction with our platform to provide personalized recommendations and improve our services.
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers. We also use your information to personalize your experience, recommend relevant equipment, analyze usage patterns, and detect and prevent fraud or security issues.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website, conducting our business, and serving our customers. These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure server infrastructure, regular security audits, and employee training on data protection. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, understand where our visitors are coming from, and remember your preferences. Cookies help us provide personalized content, maintain your shopping cart, and improve our services. You can control cookie settings through your browser preferences, though disabling cookies may limit some functionality.
You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us, request a copy of your data, or ask us to restrict processing of your information. To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly. Parents or guardians who believe their child has provided personal information to us should contact us immediately.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy and comply with applicable data protection requirements.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it. Account information is typically retained for the duration of your account plus a reasonable period thereafter for legal and business purposes.
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new policy on this page and updating the "last updated" date. For significant changes, we may also send you a direct notification via email or through our platform.
If you have any questions about this privacy policy or our data practices, please contact us at: